Saturdays are my day to sleep in. Generally I only sleep in until 9:30 a.m. It's late enough for me. But today at 9 the phone rang. A morning phone call is just never good. I always think something happened to my grandma and my heart stops beating. Fortunately Grandma is OK but it was my bank's fraud department. Suspicious charges on my card.
Fan-fuckin-tastic
I finally get through to an actual person and they humiliatingly list off my sad little charges "Did you charge $12 at someplace called Market Creations" Yes. "Did you charge $3 at Starbucks" Yes. Good lord, do all of my purchases revolve around food? And then "Did you charge $465 at a Dillards in Georgia" Ummmm, NO! Fortunately the good people at Dillards did not allow the charge to go through and they kept the card. So I'd like to tip my hat in their general direction. I think a few years ago it probably would have gone through but I think businesses are getting far better at this.
So card is canceled, new one is heading my way in 5 days. I have to shower and get to the bank to get a temporary card and then go through the long process of updating my online accounts like Netflix and all that shit.
Right now I'm just still freaked out and angry. How on earth did they get my number? What other info do they have? What in the world do I even do now?
Not happy at all.
My bank talked me into doing some $8/month additional fraud protection which is probably stupid but at least I have it and I can cancel it in a few months when I've settled down.
I'm really not happy.
Saturday, November 07, 2009
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3 comments:
Oh, poor you! That sucks. And I hate morning phone calls.
Wait so did someone actually have your card or were they trying to buy online? Georgia!
The person on the bank fraud line said that they likely had my number and created a fake card. It's apparently pretty common. You can't scan fake cards even though they look realistic so when the Dillards employee realized that she couldn't scan it and didn't have a matching ID, they refused to accept the card and then kept it and called the bank. The person left. So I still have my old card in my possession but who knows how many copy cards are out there. That card number is blocked now though so they can't use them.
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